Accessing Secure Baylor Systems
Use VPN if you need to access any information in Banner, Trax, Tivoli or BearQuest over an internet connection. For more information, see the VPN web page.
Self-Service keyword(s): VPN
Go to the main Baylor website and click Calendar to view all featured events at Baylor in addition to the academic calendar.
If you copied your files over to BearSpace prior to leaving campus, you can now access those files by logging into your BearSpace account. For more information, see the BearSpace web page.
Self-Service keyword(s): BearSpace
You will need your Baylor ID 899****** number if you want to look up information about your paycheck while you are away in Bearweb. Forgot your ID number? You can go to the Baylor ID Number information page and look up your number using the callout box to the right.
Self-Service keyword(s): forgot Baylor ID
Every 30 days you should update your PRL by dialing *228, Option 2.
Password lock out or a "wiped" device Passwords and reactivations can be sent wirelessly, BUT you must notify ITS to obtain a new password or for us to help you reactivate your BlackBerry while you are out of town. ITS will contact you via a secondary email account or phone when possible. Passwords are typically numbers when you look at the keypad on your device, but in reality it is the corresponding letter on that key that is your true BlackBerry password.
Delete any unwanted or unnecessary messages from your BlackBerry. This will also help keep your Outlook/Exchange email account clean.
Remember: cell towers may or may not cover every part of where you travel. If you lose coverage simply power off the device, remove the battery (to reboot), and let the BlackBerry power back up. Hopefully it will find the next available cell tower signal and connect to your device.
Out of Office notifications - You can control/edit the "Out of Office" notification you set in Outlook or Entourage from your BlackBerry. From the message view, press the wheel, Options, Email settings, "Use Out of Office Reply" is where you can view, edit, or remove your Out of Office notice.
Charge your battery!
Self-Service keyword(s): Blackberry
You should be able to login to your Blackboard account while away from campus to gain access to any class-related information.
Self-Service keyword(s): Blackboard
Use OWA (Outlook Web Access) while you are off campus to access calendar and email by typing Mail.Baylor.edu as the URL in your browser. Type your BearID and password in the window on the screen. You will be connected to your Exchange account via the internet where you can view email, contacts and calendar.
Self-Service keyword(s): OWA, ROH
Off campus access to resources can be found by visiting the Off-Campus Resources web page.
Go to the main Baylor website and click "Directory" to gain access to search the on-line directory to obtain contact information for faculty, staff and students, individually or by department. Remember that logging in to the directory will give you more detailed information.
Using Self-Service Help
If you need access to solutions for any technical questions or Baylor-specific technology issues, please use the Self-Service Help button on the ITS website. After logging in with your BearID and password, you will have access 24/7 to search for solutions for over 65,000 technology related issues.
For additional information, see:
Before You Leave
When You Return