TRAX (Peoplesoft)

Vendor http://www.peoplesoft.com
Description TRAX stands for Baylor University Financial Transactions System which is Baylor's implementation of the PeopleSoft Financials software product. We use the General Ledger, Accounts Payable, Purchasing, and Fixed Assets modules. See our TRAX Help website for more details.
Special Dependencies Training is required for TRAX access.
Eligibility Faculty/Staff
Where is it available? See our TRAX Help website for details.
Platform
Version
Windows
Web online system

Support:

Level A - Baylor Standard During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.