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Microsoft Outlook


Vendor http://office.microsoft.com/en-gb/outlook
Description Microsoft Outlook or Outlook (full name Microsoft Office Outlook since Outlook 2003) is a personal information manager from Microsoft, and is part of the Microsoft Office suite.

Although often used mainly as an e-mail application, it also provides a calendar, task and contact management, note taking, a journal and web browsing.

It can be used as a stand-alone application, but can also operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organization, such as shared mailboxes and calendars, public folders and meeting time allocation.

(Descriptions from http://en.wikipedia.org/wiki/Microsoft_Outlook)

Special

Dependencies

Included in the Office 2007/08 or 2010/11 Suite. 1 GB of RAM needed.
Eligibility Faculty/Staff and Students
Where is it available? For office use:

Windows users AppCenter (Software Installer)

Mac users OS X Software Server


For home use:

Available for a discounted price at the Baylor Bookstore. Contact the bookstore for a current price list at 254-710-2161.

Web version (OWA) available at http://mail.baylor.edu/

Platform
Version
Windows XP

Mac OS X

2007/2010

Entourage 2008 / Outlook 2011

ITS Training Small

Faculty/Staff - ITS training seminars provided. Please see our seminar online registration website for available times.


Support:

Level A - Baylor Standard


During normal business hours, the Help Desk is available to respond immediately to questions

on the currently supported version of software. If the Help Desk is unable to answer the question,

a Heat ticket will be recorded and sent to the second-tier reponse team. Software at this level is

supported by serveral individuals responsible and every attempt will be made to respond to

the ticket in a timely fashion.