Can I use it?
Effective use of Crystal requires training and knowledge of both Crystal Reports itself and the database structure of the information system being accessed. Because most of Baylor's information systems have very complex relational database structures, anything more than very basic usage requires some level of technical expertise or literacy. Also, only those employees with approved access to university systems (e.g. Banner) and with an established "need to know" additional data, can be granted access to those systems through Crystal Reports. For questions regarding these issues, contact Steven Kucera (ext. 4565).
How do I get it?
Assuming the criteria above are met, Crystal Reports requires a license which must be purchased by the client department through Technology Procurement within the Baylor Purchasing Office. (approximate cost: $400-$500)
What about training and support?
ITS provides general Crystal Reports training as well as come-and-go consulting labs. Click HERE to browse the all the POD seminars for those related to Crystal Reports and if you don't see any courses scheduled at a time you can attend, contact Alisa Dabney (ext. 4310). (Hint: Choose to browse just the ITS Seminars to reduce the list of sessions returned.)
Also, Information Systems & Services staff can provide additional one-on-one Crystal Reports consulting. For help with Crystal, contact Alisa Dabney (ext. 4310).
Reviewed February 25, 2014