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Baylor DPS

Baylor > Facility Services > Requesting Services > Customer Response Survey

Customer Response Survey

Baylor Facility Services continually strives to improve the quality of the services we provide to our customers. Your input is important to us. Please take a few moments and respond to the following statements regarding our service to you this semester. The completed form may be returned to SRC@baylor.edu or a hard copy can be mailed to the Physical Plant at P.O. Box 97094.

Name of Respondent:

Department of Respondent:

1.How was our response time?
Excellent	Satisfactory	Poor
2. Has your work been completed in a timely manner?
Excellent	Satisfactory	Poor
3. Has everything been completed to your satisfaction?
Excellent	Satisfactory	Poor
4. Were you kept informed of the progress of the work?
Excellent	Satisfactory	Poor
5. Did we clean up any mess we made?
Excellent	Satisfactory	Poor
6.Were we polite and friendly?
Excellent	Satisfactory	Poor
7.Would you like to be contacted to discuss this further?
Yes	No

If you answered yes to Number 7, would you list your phone number and /or e-mail address:

Phone: E-mail:

Additional Comments: